Motorola Moto G
Motorola Moto G
Motorola Moto G

fonehouse shops


Welcome to Fonehouse Hexham

Hello and Welcome to fonehouse Hexham. Our team are here to provide you with the best advice and service to suit your requirements. We are a local store with a welcoming atmosphere and our staff provide independent, impartial expert advice on a full range of services, including after sale support, repairs and insurance.

Visit us at:

43 Fore Street Hexham, NE46 1LU

Tel.:01434 400 384 >> Call Now <<

Opening Hours

09.00 - 17.00

09.00 - 17.00

09.00 - 17.00

09.00 - 17.00

09.00- 17.00

09.00 - 17.00

Closed - Closed


Select the preferred date when you would like to come in to store

Store Name
Appointment date and time
First Name
Last Name
Mobile Number
Email Address
Post code
Current Address
make an appointment with us now


simply give us a call on

01434 400 384


Thank you for booking an appointment with your local store. Your reference number is:

We've email your appointment details to you.

Appointment details







Line Rental

Tariff Text

Tariff Minutes

Tariff Data

Contract Length

Handset Price


Why Do Our Customers Choose Fonehouse Hexham?

    •       Fonehouse has been trading since 1994
    •       We work with the best networks (Vodafone, EE and Three)
    •       We sell new and refurbished mobile phones
    •       We offer same day repairs
    •       We offer a No fix no fee policy
    •       All our repairs come with a warranty

Our Hexham Mobile Phone Store’s Services

Data Transfer Services

Our Hexham mobile phone shop offers a data transfer service. This service can be used for anyone looking to transfer their data from one device to another.

Mobile Phone Trade In

Want to save money on your shiny new mobile phone? Use our trade in service. Just pop into our Hexham mobile phone store and the customer service team will be on hand to help.

New Connections

Looking for a new mobile phone? Come into our Hexham mobile phone store to see our wide range of handsets. These include:

We work with the leading UK networks and can connect you to the following networks

  •       EE
  •       Vodafone
  •       Three


Its an exciting time when your mobile phone upgrade period comes around. Come and see our customer service team in our Hexham store and they will assist with your upgrade.

Sim Only

Our Hexham mobile phone store offers a wide range with sim only plans. Whether you want a cheap sim only offer or a big data bundle. Our customer service team is ready to help instore today.

Sim Free

We offer a wide range of sim free handsets. If you don’t want a contract and just need a new phone our team in our Hexham shop are ready to help today. We offer new and refurbished mobile phones from the leading flagship handsets to older smart phones.

Refurbished Mobile Phones

Our Hexham store stocks a wide range of pre-owned and refurbished mobile phones. The refurbished phones are from repaired model, trade ins and pre-owned.

Selling your mobile phone

If you are looking to sell your mobile phone, come into our Hexham mobile phone shop and speak to one of our customer service team. We can pay cash or offer a trade in offer to offset the cost of your new mobile phone.

Mobile Phone Accessories & Gadgets

Our Hexham mobile phone store stocks a huge range of mobile phone accessories and gadgets. From mobile phone chargers to mobile phone cases we have it all. Here’s just a few items we have in stock.

  •       Sleeves & Cases
  •       Mobile Phone Chargers
  •       Screen Protection
  •       Selfie Sticks
  •       Headsets & Earphones
  •       Tempered Glass Installation

For any mobile phone accessory or gadgets in Hexham. Visit our store and speak to our customer service team today.

Mobile Broadband

Need mobile broadband on the go? You can buy mobile broadband packages from our Hexham store. Pop instore in the Kennedy Centre and our customer service team will be ready to assist.

Home Broadband and Telephone

We done just sell mobile! Our Hexham store can also connect you with home broadband and Telephone services through Sky broadband services.

Sky TV

Looking for a Sky TV deal or bundle. Fonehouse have partnered with Sky to offer a complete service. For any Sky TV package come into our Hexham store today and speak to one of our customer services team.

V by Vodafone

Fonehouse have partnered with Vodafone to bring you the latest IOT (internet of things) for home and lifestyle improvements. Here are V by Vodafone’s latest IOT products.

V-Pet by Vodafone

Ever wondered what your pet does all day at home? V-Pet by Vodafone brings you some amazing pet tracker capabilities. Come into our Hexham store and speak to our customer service team about V by Vodafone.

  •       Find your pets location
  •       See your pet’s activity
  •       Get alerts when your pet leaves your chosen safe zone

V-Bag by Vodafone

A great product to keep track of your kids, bags and belongings. Vodafone have partnered with Alcatel to bring a simple tracking device that works with an APP on your mobile phone. Pop into our Hexham store and speak to the customer service team about V-bag by Vodafone.

V-Auto by Vodafone

We have all lost the car in the car park and skipped a heartbeat. V-Auto by Vodafone is an excellent device which not only keeps your car safe, also your loved ones. To purchase or find out more information contact our team in our Hexham store.

  •       Auto SOS
  •       Find my car
  •       Saved trips
  •       Driver safety score

V-Camera by Vodafone

A great device to keep an eye on your possessions. Connected cameras are the new cheaper alternative to expensive home CCTV systems. Packed with some great features V-camera by Vodafone is selling quickly. To find out more come into our Hexham store today and speak to one of our team.

  •       4G
  •       Wire free
  •       Weatherproof
  •       Connected with V-sim
  •       Can be used inside or outside of the home

Fonehouse Hexham Mobile Phone Repair Services

Our Hexham mobile phone shop offers a wide range of mobile phone repair services. Whether you have a brand new mobile phone model or an older smart phone our Hexham repair service is here to fix your mobile phone.

Here is a small list of mobile phone handsets we repair.

  •       Apple iPhone repairs
  •       Samsung Galaxy repairs
  •       Sony Xperia repairs
  •       Huawei repairs
  •       LG repairs
  •       Nokia repairs

There are so many reasons a mobile phone may need repairing. Our Hexham mobile phone engineers have put a small list of the repairs our Hexham store offers.

  •       Broken screens & Screen replacement
  •       Charging ports
  •       Battery replacement
  •       Housing replacement
  •       Water damage
  •       Motherboard repairs
  •       Volume button replacement
  •       Camera replacement (front or back)
  •       Power button replacement
  •       Earpiece replacement
  •       Loud speaker replacement
  •       iPad repairs
  •       Tablet repairs

If you can’t find the issue on the list above, don’t worry. Contact our Hexham customer service team and they will speak with our engineers to see if we can repair your mobile phone.

If you have any questions, please contact our mobile phone store in Hexham on 01434 400 384.