HELLO, WE’RE EE
THE UK NETWORK WITH 4G IN MORE PLACES
Getting the country covered
We want you to have great 46 no matter where you are. That's why we measure our network on geographic coverage as well as population coverage — the first provider in the UK to do this.
We already have 90% of the UK covered geographically. And we're aiming for 95% by 2020. So. from drones to signal boosting balloons. we're going big to help you get connected.
gift your data and keep
the whole family happy
Kids always running out of data? Move it from your plan to your family‘s in just a few clicks - all need is two or more plans on your account. Adding them to your account is easy if they're already on EE. (so is switching them over to us if they're not).
All for you, just for being on EE
Free Apple Music
Six free months of Apple music, plus we’ll cover the data you use to listen in the UK.
Free EU Roaming
Use your minutes , texts and data across the EU at no extra cost.
You’ll never go over your data allowance by accident, so you can always control your spending at home and abroad.
No coverage? No problem. Call and text wherever you have WiFi
UK & Ireland call centres
All customer calls are answered in the UK and Ireland by our friendly, experienced team.
3 months free access to
the BT Sport app
To say thanks for being with us, pay monthly mobile and tablet customers get a special sporting treat: three months free BT Sport on your phone and connected tablet.
Text SPORT to 150 and register for a BT ID. Download the BT Sport app and get watching!
MY EE. Simple. Smart. Speedy.
With My EE you can check your data usage and stay in control of your spending 24/7. Go further with the My EE app, which links up with your contacts so you'll see names rather than numbers on your bill.
It's a totally personal experience.
HELP AND TIPS
Network Status Checker
Stay updated with our new and improved network status checker. Choose your five most important locations, and we'll let you know how well they're running.
Short text codes
Access info quickly by texting these short codes to 150:
Al - Check your account balance and any allowances (including data usage)
Bill - Check your bill
UP - Check your upgrade eligibility
HELP - See a list of all Help text codes
BT Sport App: Excludes large business & 4GEE WiFi customers. TV license & latest Android, Windows or iOS operating system required. App is for your personal, non-commercial use in the UK. Add BT Sport to your account for the first time to get the Add-On free for three consecutive months. The three months starts as soon as we receive your request for the Add-On or from the date you join or upgrade your price plan. If the Add-On is removed from your account at any point during the three month period, you'll be unable to get the Add-On again free of charge. At the end of the free period, you'll be automatically charged for the Add-On but can cancel at any time. The offer is non-transferable. Other terms apply, see ee.co.uk/btsportaddonterms.
Apple Music: Individual Apple Music subscription Add-On free for 6 months for customers joining or upgrading to a new EE pay Monthly phone plan and adding the Add-On to their account for the first time. Must be added within 30 days of joining or upgrading. After 6 months membership automatically renews and you'll be charged £9.99 a month unless you cancel. If removed from your account during the free period, you'll be unable to get the Add-On again free of charge. Requires handset using either iOS 8.4 or Android 4.1. Apple ID required for full functionality. Data usage will decrement your data allowance. Apple music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music subscription offer. Apple Music terms apply (apple.com/uk/legal/internet-service/itunes/uk/terms.html). Other terms apply, ee.co.uk/applemusicterms.
WiFi Calling: EE pay month customers with compatible phone only. WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of Wifi networks and calls made or received over them. All calls or texts changed as per your EE price plan, see ee.co.uk/priceguides.
Mobile only: 4G speeds depend on location, number of users and plan. Check your coverage at ee.co.uk/coverage. Compatible device required. 4G IN MORE PLACES THAN ANY OTHER UK NETWORK: Based on results from the RootMetrics® UK Root-Score® Report: H2 (Jul-Dec 2016). Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all network types, conducting over 33K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.