Contact Us | Fonehouse
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100% Secure Checkout
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UK Customer Service
UK Customer Service
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14 Day Returns Policy
14 Days Returns Policy
Terms may apply

Contact Us

We are always happy to help our customers.

If you have a query regarding an existing order please call us on 0333 900 1133 and select Option 2 where one of our Customer Service Team will be happy to assist you, do have your order number ready as this will help us to deal with your request more efficiently.

Alternatively to place an order or get more information on specific deal contact us on 0333 900 1133 and select Option 1. Please be aware our Sales Team will not be able to assist with queries regarding existing orders.

Call Centre Opening Hours

Monday- Thursday
9:00 - 20:00
Friday
10:00 - 18:00
Saturday
9:00 - 17:30
Sunday
Closed
Bank Holiday
10:00-16:00

Please note: Order processing is 24 hours a day.

Contact Address

Unit 5, The E-Centre, Easthampsted Road, Bracknell, Berkshire, RG12 1NF

Please note: This is not our returns address. Any handsets that get returned to this address will be returned to sender. Please click here for returns information.

Returns Address

Returns will only be accepted with a valid returns form. Please follow the link below and complete the form.

Returns Form >
Accepted Payment Methods
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Need help with your order? 0333 900 1133