What is a Nearly New product?
A nearly new product is a handset that has previously been opened. More often than not, they’re handsets that have been returned within the 14 day cancellation period.
We are unable to sell these as a new product however, we make sure they feel brand new. The only true difference is the change in price.
By purchasing a nearly new product, you can save a huge amount of money, whilst also enjoying the latest technology. We can assure you that every handset is in grade A quality.
What Nearly New phones do you offer?
Here at fonehouse, we have a huge range of nearly new phones available to all of our customers. Whether you’re looking for the latest iPhone or brand new Samsung, we’ve got it for you.
Our nearly new deals offer you great value on your mobile phone. Each handset is paired with a variety of data packages as well as monthly costs. They range across all of the networks we work with to ensure you’re getting the best price.
Take a look at our range of nearly new iPhones or refurbished Huawei’s to find the best deal for you. Choose a tariff that is perfect for you so that you can find something you love.
Why are Nearly New products cheaper?
Nearly new products are cheaper than brand new phones because they have previously been opened. There are no defects that affect the price.
Every phone that comes in to our warehouse is screened to make sure it’s high quality. Any nearly new phones we offer will come in pristine condition so we can be sure you’re happy with your mobile phone.
By offering these unused, yet opened, devices to our customers, we can help you stick to low prices. Enjoy low costs for the things you love.
Are Nearly New products damaged?
No, nearly new products are not damaged. We are not able to sell on damaged phones to our customers.
We can assure you that you’re paying for a handset in pristine condition. If for whatever reason you are unhappy with how your device has arrived, please don’t hesitate to contact our customer service team on 0333 900 1133.
Do all original accessories come with Nearly New products?
We cannot guarantee that you will receive all original accessories with your nearly new product. We can promise that you will receive an original charger with the phone.
We are not able to include headphones in nearly new purchases as this is considered unhygienic. We cannot be sure that the previous owner of your phone has not used these headphones before returning them. For this reason, we remove these when the phones arrive back in our warehouse.
If you feel you need any further accessories with your mobile phone, we have a huge range available to purchase alongside. From phone chargers to headphones, you’re able to build your mobile phone experience. Make sure you check out our accessory range to get your hands on the perfect protection for your new mobile phone.
Does a Nearly New product come with warranty?
You will receive a 30 day warranty with fonehouse. During this period, you can return your device for any reason. Once outside of this 30 day period, you will need to use the manufacturers warranty.
All of our nearly new products come with manufacturer warranty. Nearly new Apple products have a 6 month warranty. Any other devices will come with a full 12 month warranty. This warranty covers your phone for faults that may occur within its lifetime. It does not cover damaging your device, nor losing it.
I’m not happy with my Nearly New product. What can I do?
We like to make sure that there’s no reason to be unhappy with your device. If you are unhappy with your nearly new product for any reason, you have 30 days in which to return the product to us. We are also able to offer a like for like device as a replacement.
Our friendly UK based customer service team is happy to help you from 0333 900 1133. Simply give us a call and we’ll be able to resolve this for you.
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Need help with your order? 0333 900 1133