Sending your phone for repair can feel like a hassle, but it’s important to make sure it’s securely backed up so you don’t lose any important data. This helps protect your information and ensures technicians can carry out a smooth, efficient repair process.

What is a backup on your iPhone?

A backup is a saved copy of the data on your phone that you can use if something goes wrong.

On an iPhone, a backup usually includes things like:

• • Photos and videos
• • Contacts
• • Messages
• • App data and settings
• • Device settings

It’s basically a safety copy of everything important. So, if your phone is lost, damaged, reset, or repaired, you can restore your backup onto the same phone or a new one and get your data back.

Simple, most reliable way of backing up your phone

The easiest option is to back up with your iCloud account. You can do this by connecting to Wi-Fi, going to settings and selecting your name (Apple id).

Then select iCloud (iCloud backup) and back up now. It’s important to stay connected until it finishes backing up.

Another way of backing up your phone is onto a computer.

Backup to Computer

• • Plug phone into a computer
• • Manually copy photos, videos, and files

If you need any additional support feel free to contact our customer support team who can explain the process of backing up your data before sending it in for a repair.

Repairs with fonehouse

At fonehouse, we offer a wide range of services to support your phone needs. We take pride in our trade-in and repair services, and you can easily book a repair with us online.

How to book a repair with fonehouse

Just head to the repairs tab on our website and search for your nearest store. You’ll find the contact details there, making it easy to get in touch and book your phone repair.